QUALITY POLICY
LAST UPDATE: 03.09.2024
The primary objective of TEKREVOLUTION SRL is to utilize its Quality Management System as a tool for managing all organizational processes. This approach aims to meet the needs and expectations of stakeholders, achieve and maintain a reputation for excellence in quality through the provision of its services, and promote a culture of safety by fostering risk awareness and encouraging responsible behavior among all collaborators.
To achieve these objectives, TEKREVOLUTION SRL is committed to a stakeholder-focused policy based on the following principles:
- Exploring new market opportunities while enhancing the company’s image,
- Strengthening relationships with long-standing clients and meeting their requirements,
- Achieving the quality levels defined in the documentation of the Company’s Quality Management System,
- Providing training and skill development for personnel,
- Ensuring compliance with applicable technical standards and directives,
- Maintaining state-of-the-art IT systems,
- Providing suitable working conditions and safeguarding employees’ health and safety,
- Operating in compliance with laws, ethical principles, and social responsibilities towards employees, clients, and the community,
- Engaging all personnel in the implementation of the Quality Management System according to their roles, responsibilities, and competencies,
- Enhancing internal and external communication processes.
In alignment with the requirements of ISO 9001:2015, TEKREVOLUTION SRL is firmly commited to:
- Responding to customer needs while respecting human dignity and adhering to principles of equality, impartiality, confidentiality, safety, and collaboration, utilizing the state-of-the-art knowledge and technologies to consistently deliver high-quality services.
- Implementing and adhering to the quality manual and related procedures.
- Pursuing continuous improvement of the quality system’s effectiveness and the quality of its services.
The Management of TEKREVOLUTION SRL ensures a constant focus on outcomes by determining product requirements and verifying results.
To achieve these objectives outlined above, TEKREVOLUTION SRL promotes, develops, and sustains the following activities:
- Addressing desired outcomes by striving to meet both implicit and explicit needs. To this end, quality is pursued by:
- Efficiently utilizing resources to achieve production objectives tailored to individual customer needs.
- Adhering to production guidelines and ensuring their proper application.
- Training human resources to foster a culture of quality, professionalism, and excellence, engaging internal staff, external collaborators, and suppliers.
- Delivering and enhancing top-tier service quality, punctuality, and efficiency through:
- Continuous efforts to update and expand personnel skills and knowledge,
- Employing advanced production techniques and cutting-edge equipment,
- Regularly updating the quality management system.
The quality policy is reviewed annually or whenever significant changes occur.
It is communicated throughout the company via meetings and is incorporated into the management system.
The Management